Mis-sold PPI

You may be entitled to compensation for mis-sold Payment Protection Insurance

Are you eligible for a claim?

Free Check for PPI

Find out more about our Free Check process and what iSmart can do for you

Read More
group

PPI online application

Claim back your mis-sold PPI with our new super-fast online application

Apply Online
computer

Mis-sold PBA’s

We can help you get compensation if you’ve been mis-sold a Packaged Bank Account

Read More
box

Apply For Your Free Check

No Address Selected
Loading Claims Form

Your Claims

Finish Application

Saving Application

Application Complete!

When you have your claim forms, remember to sign & date the LOA.

These need to be returned in our FREEPOST envelope enclosed in your pack.

Please enclose a copy of any documents you feel are necessary for your claim.

PBA Application Forms

Application Error!


It can often be difficult to determine whether or not you have been mis-sold PPI. This is due to the fact that there is more than one way for PPI to have been mis-sold. Any of the following conditions can warrant the insurance as mis-sold, enabling you to claim it back.

One of the more common causes of mis-selling is where PPI was sold to you without your knowledge or consent. It was often billed as a compulsory part of the loan and you may not have even been aware of it's inclusion when taking the original loan. It will usually show up in the fine print of your agreement and any bills as an additional expense.

Even if you were aware of the policy, the Terms & Conditions of specific PPI products might have excluded you from the insurance. For instance, many PPI policies are unavailable for people of certain circumstances. This can relate to financial situations, such as being a pensioner or unemployed, or based on other factors such as medical conditions. In these cases, PPI may have been completely irrelevant because you were not able to benefit from it. If you were mis-informed about what PPI covered and whether you were eligible for the cover then you also have grounds for a compensation claim for mis-selling. If you feel you have been mis-sold PPI then please consider a Free Check to see what policies you have before making a claim.

Further factors that determine whether PPI was mis-sold include the duration of the insurance compared to the length of the loan. Many policies simply didn't last as long as the repayment schedule and this meant the policy provided insufficient cover, classifying it as mis-sold.

A Free Check request can be made online in a simple and relatively quick online application or via the UK call centre where your details will be processed and a Free Check pack will be sent to your address.

Get in touch with us

You can email us or speak to one of our team

Contact Us

Helpful Information

See our helpful info for new and existing customers

Helpful Info

What do you know about PPI?

Check out our fun information page on PPI

Read More

iSmart
Blog

Read what's new

Read our blog