If you have taken out a mortgage, loan or credit card in the last ten years, you may have Payment Protection Insurance (PPI) which could have been mis-sold.

Mis-sold PPI is more common than people realise.

The Financial Services Authority (FSA) estimate the number of mis-sold PPI cases over the last decade run into the millions. Customers were routinely sold insurance that didn't suit their needs and they were provided with incorrect or missing information at the time of the sale.

You can claim a refund for mis-sold PPI even if the account is closed or the finance has been paid off, if you were mis-sold PPI, you can still claim.

If any of the following apply, you may be able to reclaim PPI:

• you were sold PPI you didn't need
• you were told PPI was compulsory or by taking it, you would have a better chance of obtaining finance

• you were not made aware that cheaper cover could be purchased elsewhere
• significant policy exclusions were not pointed out to you - for example not being able to claim for stress related illness or for back problems
• you were unemployed, retired or self-employed at the time of taking out PPI
• you were suffering from a medical condition at the time of taking out the cover that could have prevented you working in the future
• you already had alternative cover in place such as an employee benefit package covering sickness and redundancy or income protection
• you believe you have been mis-informed or didn't realise it had been included